We use CourierPost for delivery within New Zealand.

We offer free delivery for orders over $75 NZD. For any orders under $75 NZD the cost is $4.99 for Urban delivery and $8.99 Rural delivery.

Delivery takes anywhere from 1-3 working days. You will receive tracking information once your order has been dispatched to track the status of your delivery.

Please contact us at customerservice@nzhealthfood.com if you have any issues with your order and we will be glad to help.

• Australia (excluding Western Australia)
• United States
• United Kingdom
• Malaysia (honey and placenta products are prohibited)
• Thailand (honey and royal jelly products are prohibited)
• Japan
• Kuwait
• United Arab Emirates
• Saudi Arabia
• Hong Kong

We only offer DHL Express for international delivery.

The costs of delivery are based on the weight of your order which can be calculated at the checkout, once you have selected the items you wish to purchase.

Delivery takes anywhere from 4-14 working days depending on what region your shipping destination is. You will receive tracking information once your order has been dispatched to track the status of your delivery.

Any import duties or taxes, which are levied by the authorities of your country once the product reaches your country, are at your cost.

Customs and import regulations vary widely between countries. Some of our products are prohibited from importation into certain countries. It is your responsibility to ensure that any goods that you order, are not prohibited/restricted within your delivery country.

Unfortunately, it’s not possible for us to be aware of all of the regulations specific to any given country. As such NZ Health Food Co Ltd accept no liability for the refund or replacement of any goods or any costs relating to, or arising from, the importation or confiscation of any goods by your countries Customs Office or other government body.

Please contact us at customerservice@nzhealthfood.com if you have any issues with your order and we will be glad to help.